Plain answers before you send a single record.

Sofrito is the financial understanding layer for food businesses. It brings fragmented business records and operating context into one current financial story, shows what deserves attention, recommends the next move, and follows what happened afterward.

No. Sofrito sits above the tools that record transactions and helps explain what they mean together. It does not replace bookkeeping, tax preparation, payroll, inventory tools, your bank, or your accountant.

The exact intake is agreed during onboarding. It may include sales reports, marketplace statements and settlements, payroll summaries, invoices, expense records, banking statements, and the operating context only your team can provide. Sofrito works from reports, statements, records, and exports; it does not claim a live integration unless one actually exists.

Missing records limit the conclusion; they do not get filled with guesses. Sofrito names what is missing, what it blocks, and what can still be established. Unknown is a valid result.

AI may assist with organizing evidence and preparing explanations. Code performs financial calculations, and AI cannot invent or override those numbers. Material conclusions are human reviewed during Founding Access.

The Sofrito Founding Cohort lasts exactly 90 days in three paid 30-day periods. The first seven days are onboarding within period one. The first three locations are $149 each per period; locations four through ten are $119 each per period. Choose pay in full or three payments. It does not renew automatically. The full table for one to ten locations is on the Pricing page.

After Founding Access ends, Sofrito may offer a separate continuation at a higher standard price. Founding members will receive a promo code for 20% off that price. The benefit does not require an uninterrupted subscription.

One human-reviewed Living Brief before the agreed delivery time, with the current financial story, evidence labels, one prioritized financial action, one owner-dependency action, limitations, and supporting proof. The action remains active for customer response and follow-up.

Across the cohort there are twelve scheduled reports: action reports on days 14, 21, 28; 37, 44, 51; and 67, 74, 81, plus comprehensive business health recaps on days 30, 60, and 90.

Sofrito says so. A quiet period is not empty; it means expected evidence was checked, material relationships remained within range, and no active action needs a human. Sofrito does not create urgency just to create activity.

Not a dollar amount. For every eligible operating period and covered location, Sofrito guarantees a real, evidence-backed profit-leak finding with a practical next step, or that location’s applicable period fee back. Sofrito does not guarantee that acting on a recommendation will produce savings or profit.

You get a credit. A missed scheduled report carries $37.25 for a $149 location and $29.75 for a $119 location. Report credits and a profit-leak guarantee refund for the same location and period never exceed that location’s period fee, so there is no double recovery. A brief delivered on time is not “missed” because the records you sent were incomplete — in that case the brief says what was missing and what it blocked. Full mechanics and worked examples are in the Refund Policy.

Supply the agreed business records each week by the stated deadline, keep your named contact reachable, attend the review call in each period, and tell us when something material changes. The exact record categories, the deadline, and the service timezone are agreed during onboarding and recorded in your workspace. This is a required condition of Founding Access, not a nice-to-have — the product cannot produce an evidence-backed answer from records it never receives.

You get a written warning naming the missed obligation and a reasonable chance to fix it. If it is not fixed, a person at Sofrito — never an automated process — reviews and may end your participation. Future installments are cancelled and we retain only the agreed value of reports actually delivered and return the remaining money paid. Each report is one quarter of that location’s period fee, with worked examples in the Refund Policy. A guarantee refund you already earned is not taken back.

Yes — both are required conditions of Founding Access, and you acknowledge each one separately when you sign. Research use is de-identified themes and aggregate observations only: never your raw records, your figures, or anything that identifies your business, and never used to train a general model. Testimonial contact is permission for us to ask whether you would give one. It does not let us publish your name, your business, a quote, or your results — that needs your separate written permission at the time, and you can say no with no effect on your service.

Eleven or more locations need an approved custom offer before you can sign or check out. Ask for one through the contact form and tell us how many locations.

The contact form or hello@trysofrito.com — both reach the same inbox. Choose the Billing topic for a refund or credit question, or Privacy & Data for a request about your information.

No. The Founding Cohort runs for exactly 90 days with no pause option. If you cancel, Sofrito retains the first period fee plus one quarter of the applicable period fee for each report delivered in periods two and three, returns the unused paid balance, cancels future installments, and preserves earned remedies.

Bookkeeping, tax preparation, legal advice, payroll handling, daily financial management, full inventory counting, full recipe costing, vendor negotiation, or replacement of your POS or accounting tools. Deeper services are separately agreed and priced.

The Privacy Policy covers browsing, applications, secure sample uploads, and access controls. If you join, the Customer Data Terms presented with the agreement govern service records and accepted handling. You keep ownership of your records, and Sofrito uses them only for the agreed service and stated safeguards.

After Founding Access ends, Sofrito may offer a separate continuation at a higher standard price. Founding members will receive a promo code for 20% off that price; the benefit does not require an uninterrupted subscription.

Begin with the short application. The first step asks for business and contact information, weekly sales range, the money question that takes too long, and the growth plan. Deeper system and record questions come after initial interest.